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Frequently Asked Questions
Your eSIM QR code is delivered instantly via email after purchase, typically within 2-5 minutes. You can start using it immediately on your compatible device.
Our 24/7 support team will help troubleshoot any issues. We also offer a full refund if the eSIM cannot be activated within 30 days of purchase.
Yes! Many of our plans offer regional or global coverage. Check the plan details for specific countries included. Our multi-region plans cover 50+ countries.
Simply scan the QR code we send you with your phone's camera. Detailed installation guides are included for iOS, Android, and other supported devices.